ABSTRACTConstruction industry is becoming an increasingly global business. Competition in theindustry is intensifying, and projects are becoming larger and more complex. Customersare becoming more demanding, and increasingly they are looking for complete packagesof construction services. In this environment, the relationships between suppliers, projectmanagers and customers are the key to success. Customers will need to be confident thatcompanies can get the job done. Companies will need to develop plans, communicate andeffectively fulfill these plans, in order to successfully complete projects.Building quality management system (QMS) based on ISO 9001:2000, require managingcompany as a system of interrelated processes, management should plan these processes,identify how they relate to each other, set goals, measure processes and makeimprovements.The objective of this research is to review the concept, definition, principles, and benefitsof ISO 9001:2000 standard and developing the application of the quality managementsystem for Al-Rasheed State Contracting Construction Company.KEYWORDS: ISO 9001:2000 standard, quality, quality management system, customersatisfaction, continuous improvement
Now and in the future, many countries expect to face inadequate water resources to fulfil their recent environmental, industrial, domestic and agricultural water needs. The world population is expected to grow about 30% at the year 2025, getting 8 billion persons. The living standards are also anticipated to increase as a result of improving urbanization, communications and globalization. So, competition on water among the domestic, industrial, agricultural and other users will rise in unprecedented levels.The researcher studied feasibility study and records that were generated during the life of the Hilla – Kifl irrigation project so as to get some perception into the planning and implementation processes. The researcher made field visits concentrating on direct observation of unending and completed project activities. During the field visits, group discussions and interviews with project staff, farmers and resident engineer were held.The objective of this research is to define the extent to which the feasibility study aims and objectives of Hilla – Kifl irrigation project were met. It was also significant to find best lessons and practices learned so as to improve the design, planning and implementation of future irrigation projects.